Part-Time Educator: Guest Experience Expert

lululemon; Florida; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Job summary

lululemon is seeking an Educator to deliver world-class guest service and product education in our Florida stores. You will engage guests, assess needs, and guide purchases while supporting seamless omnichannel programs such as buy online/pickup in store and ship from store.

The role emphasizes inclusive teamwork, flexible scheduling, and adherence to safety policies. Education: high school diploma or equivalent is preferred; travel to assigned store may be required. Equal opportunity employer.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Education: High school diploma, GED, or equivalent

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

Education: High school diploma, GED, or equivalent

Job description

lululemon is seeking an Educator to deliver world-class guest service and product education in our Florida stores. You will engage guests, assess needs, and guide purchases while supporting seamless omnichannel programs such as buy online/pickup in store and ship from store.

The role emphasizes inclusive teamwork, flexible scheduling, and adherence to safety policies. Education: high school diploma or equivalent is preferred; travel to assigned store may be required. Equal opportunity employer.