Part-Time Donation Processing & Donor Service

KrocQuincy; Gurnee (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

403(b) retirement savings plan (immedi

Voluntary life insurance options

Paid Time Off (Pro-rated for part-time

Sick days with discretionary days

Job summary

The Salvation Army Thrift Store in Gurnee, IL is seeking a part-time Donation Processing Associate to be the first point of contact for donors. You’ll blend customer service with accurate donation processing while supporting our community programs.

This role requires a High School Diploma or progress, strong English communication, basic computer and math skills, and a flexible schedule including Sundays, evenings, and weekends.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

Communication

Teamwork

Basic math

Basic computer skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Gurnee, IL is seeking a part-time Donation Processing Associate to be the first point of contact for donors. You’ll blend customer service with accurate donation processing while supporting our community programs.

This role requires a High School Diploma or progress, strong English communication, basic computer and math skills, and a flexible schedule including Sundays, evenings, and weekends.