Part-Time Donation Processing & Customer Service

Mykroc; Brighton (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Career growth opportunities

Job summary

The Salvation Army Thrift Store in Brighton is seeking a part-time Donation Attendant to welcome donors, process donations, and support the store’s mission. You will help maintain a clean donation area, assist with loading and unloading trucks, and guide donors on acceptable materials and pickup services.

Highlights include paid training, on-the-job coaching, and opportunities to build retail and customer service skills while contributing to community programs.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

English communication

Basic math

Basic computer skills

Education

High School Diploma

Job description

The Salvation Army Thrift Store in Brighton is seeking a part-time Donation Attendant to welcome donors, process donations, and support the store’s mission. You will help maintain a clean donation area, assist with loading and unloading trucks, and guide donors on acceptable materials and pickup services.

Highlights include paid training, on-the-job coaching, and opportunities to build retail and customer service skills while contributing to community programs.