Part-Time Documentation & Reimbursement Admin Assistant

Kintegra; Gastonia (NC); On-site; USD 32,000 - 46,000; Part time

Job summary

The Administrative Assistant – Documentation & Reimbursement Verification at Senior TLC, STLC Gastonia location, is responsible for remotely reviewing, verifying, and organizing aide and housekeeping service documentation to ensure services are accurately documented, complete, timely, and prepared for Medicare reimbursement and agency billing requirements.

This role requires exceptional attention to detail, confidentiality, and organization, with the ability to identify missing, incomplete,

Qualifications

• Education requirement: high school diploma or equivalent.
• Experience in administrative, healthcare, homecare, medical records, billing, or documentation preferred.
• Experience with electronic health records or scheduling systems preferred.
• At least 1 year of experience with the frail elderly population.

Responsibilities

• Review daily aide service documentation for completeness and accuracy.
• Verify that required services and tasks are documented appropriately.
• Confirm that required participant signatures or acknowledgments are present when applicable.
• Review clock-in and clock-out information for consistency with scheduled services and documentation.
• Identify missing, incomplete, late, or inconsistent documentation.
• Verify that documentation supports the services reported for reimbursement.
• Compare schedules, visit records, task documentation, and other applicable records for discrepancies.
• Follow up with appropriate staff when corrections or clarification are required.
• Maintain a tracking system for outstanding documentation issues.
• Review housekeeping documentation to ensure required services are documented.
• Verify that housekeeping tasks are clearly and accurately recorded.
• Ensure documentation reflects the exact services scheduled and authorized.
• Identify missing signatures, incomplete task documentation, or other deficiencies.
• Communicate corrections needed to aides or supervisory staff.
• Monitor outstanding housekeeping documentation until resolved.

Skills

Time management

Prioritization

Organization

Communication

Planning

Problem solving

Accuracy

Attention to detail

Flexibility

Reliability

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Word

Job description

The Administrative Assistant – Documentation & Reimbursement Verification at Senior TLC, STLC Gastonia location, is responsible for remotely reviewing, verifying, and organizing aide and housekeeping service documentation to ensure services are accurately documented, complete, timely, and prepared for Medicare reimbursement and agency billing requirements.

This role requires exceptional attention to detail, confidentiality, and organization, with the ability to identify missing, incomplete,