Part-Time Digital Banking Concierge & Hospitality Lead

capitalone; Bastrop (LA); On-site; USD 39,000 - 48,000; Part time

Benefits offered by this job

Health benefits from Day 1

Paid time off

Education assistance

401(k) matching up to 7.5%

Paid parental leave

Mental health support

Back-up child or elder care

Job summary

Capital One Bastrop, LA is seeking a Part Time Branch Ambassador to deliver hospitality-centered service in a digital-forward banking space. You will guide customers through cash transactions and introduce mobile banking, remote deposits, and contactless payments to enhance everyday finances.

Ideal candidates bring at least 1 year in retail or customer service, 6 months cash handling, and a flexible schedule.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Willing to work a flexible schedule including nights and weekends.

Responsibilities

• Help customers with cash transactions and basic banking needs.
• Educate clients on digital tools like mobile banking and contactless payments.
• Identify customer goals and connect them with suitable banking solutions.
• Greet customers and maintain a warm, hospitality-driven environment.
• Support branches within a 50-mile radius and adapt to scheduling changes.

Skills

Hospitality mindset

Tech fluency

Precision and detail

Adaptability

Curiosity

Education

High School Diploma / GED / Equivalent

Associate’s degree

Job description

Capital One Bastrop, LA is seeking a Part Time Branch Ambassador to deliver hospitality-centered service in a digital-forward banking space. You will guide customers through cash transactions and introduce mobile banking, remote deposits, and contactless payments to enhance everyday finances.

Ideal candidates bring at least 1 year in retail or customer service, 6 months cash handling, and a flexible schedule.