Part-Time Database & Donor Services Assistant

Houston SPCA; Houston (TX); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403(b) retirement plan

FSA

Paid Vacation

Paid Sick Leave

EAP

Disability coverage

Pet discounts

PSLF eligibility

Job summary

Houston SPCA is seeking a Part-Time Database & Donor Services Assistant to join our Development team in Houston, TX. This role focuses on data accuracy, donor communications, and supporting fundraising efforts.

You will handle donations, maintain donor records, and assist with reporting and events, ensuring confidentiality and exceptional donor service. This position is on-site and part-time, with a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of related administrative, customer service, database, or office experience.
• Strong typing, data entry, and organizational skills.
• Proficiency in Microsoft Excel, Microsoft Office, and internet research.
• Experience with Blackbaud Raiser's Edge is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Process donations received through mail, online platforms, phone calls, and in-person transactions.
• Maintain accurate donor and constituent records within our fundraising database.
• Enter, update, and verify donor information while ensuring database integrity.
• Acknowledge gifts promptly and professionally.
• Research and resolve donation and reconciliation discrepancies.
• Generate donor lists, reports, and mailing exports to support fundraising initiatives.
• Assist with donor stewardship, recognition programs, and special fundraising projects.
• Conduct prospect research on individuals, corporations, and foundations.
• Serve as a friendly first point of contact for donor inquiries by phone, email, and mail.
• Assist with event invitation lists, mailings, and donor correspondence.

Job description

Position:Part-Time Database & Donor Services Assistant

Location: Houston, TX

Job Id:147-DEV

# of Openings:1

Part-Time Database & Donor Services Assistant

Houston, TX / On-Site

Hourly / Part-Time

Help Power the Mission. Support the Animals. Make Every Donor Count.

At Houston SPCA, every rescued animal, every life-saving medical treatment, and every second chance begins with the generosity of our supporters. We're looking for a detail-oriented, service-minded professional to join our Development team as a Part-Time Database & Donor Services Assistant. This role is perfect for someone who enjoys working with data, solving problems, helping donors, and ensuring every gift is handled with accuracy and care.

What Success Looks Like

You are the type of person who catches the details others miss. You enjoy keeping information organized, accurate, and up to date. You take pride in delivering exceptional customer service and understand that every donor interaction represents an opportunity to strengthen a relationship with our mission.

You thrive when balancing data entry, donor communications, reporting, and administrative support. You are dependable, patient, adaptable, and committed to ensuring donors feel appreciated and valued.

Key Responsibilities

• Process donations received through mail, online platforms, phone calls, and in-person transactions.
• Maintain accurate donor and constituent records within our fundraising database.
• Enter, update, and verify donor information while ensuring database integrity.
• Acknowledge gifts promptly and professionally.
• Research and resolve donation and reconciliation discrepancies.
• Generate donor lists, reports, and mailing exports to support fundraising initiatives.
• Assist with donor stewardship, recognition programs, and special fundraising projects.
• Conduct prospect research on individuals, corporations, and foundations.
• Serve as a friendly first point of contact for donor inquiries by phone, email, and mail.
• Assist with event invitation lists, mailings, and donor correspondence.
• Protect the confidentiality of donor information and internal communications.

Qualifications

• High school diploma or equivalent required.
• At least one year of related administrative, customer service, database, or office experience.
• Strong typing, data entry, and organizational skills.
• Proficiency in Microsoft Excel, Microsoft Office, and internet research.
• Experience with Blackbaud Raiser’s Edge is preferred.
• Excellent written and verbal communication skills.
• Ability to handle detailed information accurately and confidentially.
• Passion for the mission of Houston SPCA.

Why Join Houston SPCA?

For more than 100 years, Houston SPCA has been dedicated to improving and protecting the lives of animals throughout our community. When you join our team, you become part of an organization that is making a direct impact every day through animal rescue, veterinary care, cruelty investigations, wildlife rehabilitation, pet adoptions, and community outreach.

If you're looking for meaningful work where your organizational skills and commitment to excellent service can help save lives, we'd love to hear from you.

Houston SPCA is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

• Medical insurance
• Dental insurance
• Vision insurance
• Basic and supplemental life insurance
• 403(b) retirement plan with employer matching contributions
• Flexible Spending Account (FSA)
• Paid Vacation Time Off
• Paid Sick Leave
• Employee Assistance Program (EAP)
• Short-term disability options
• Aflac accident and critical illness coverage
• VCA Animal Hospital employee discounts
• Hill’s Pet Food discounts
• Public Service Loan Forgiveness (PSLF) eligibility for qualifying employees of nonprofit organizations

We provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, ancestry, national origin, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, transfer, leave of absence, compensation and training.