Veterinary Clinic Manager

Houston SPCA; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Houston SPCA is seeking a Veterinary Clinic Manager who leads with heart and strategic vision to create a clinic where people and animals thrive.

You will oversee operations, build a strong clinic team, uphold high standards of care, and partner with leaders to advance the mission while delivering exceptional client experiences.

Ideal candidates have a Bachelor’s degree and 5+ years in animal welfare management, with strong financial and people leadership skills.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 5+ years of management experience in animal welfare or veterinary services.
• Strong knowledge of clinic workflows, sanitation, and animal handling.
• Financial and analytical skills for staffing, budgets, revenue, and reporting.
• Experience training and leading teams.
• Ability to lift up to 50 lbs and drive safely (Texas Driver’s License).

Responsibilities

• Create smooth, efficient clinic operations that support high-quality veterinary care and client experiences.
• Build and schedule a clinic team that is supported, prepared, and motivated.
• Ensure the clinic meets cleanliness, safety, and sanitation standards.
• Develop and refine SOPs for training, workflows, and daily operations.
• Monitor clinic performance via metrics, monthly reporting, and financial insight.
• Collaborate with Houston SPCA leaders to support growth and community outreach.
• Lead visibly on the clinic floor and represent the organization with empathy.

Skills

Management experience

Clinic operations

Animal handling

Financial analytics

Staff training

Flexibility

Lift up to 50 lbs

Driver's license

Education

Bachelor’s degree or equivalent experience

Job description

At Houston SPCA, we believe exceptional animal care begins with strong leadership, compassionate service, and operational excellence. We’re looking for a Veterinary Clinic Manager who leads with heart, thinks strategically, and takes pride in building a clinic environment where people and animals thrive.

This is a role for someone who doesn’t just manage a clinic—but sets the standard for how care is delivered, how teams collaborate, and how the mission comes to life every day.

What You’ll Be Accountable For (What Success Looks Like)

• Create smooth, efficient clinic operations that support high-quality veterinary care and outstanding client experiences.
• Build, train, and schedule a clinic team that feels supported, prepared, and motivated to do their best work.
• Ensure the Veterinary Clinic consistently meets cleanliness, safety, and sanitation standards in alignment with Houston SPCA policies.
• Develop and refine SOPs that make training, workflows, and daily operations clear and consistent.
• Monitor clinic performance through metrics, monthly reporting, and financial insight—including staffing models, pricing considerations, and operational efficiency.
• Serve as a reliable problem-solver for staff and clients, calmly addressing concerns and resolving issues with professionalism and empathy.
• Partner cross-functionally with other Houston SPCA leaders to support organizational growth, community outreach, and events.

How You’ll Show Up Each Day

• Leads visibly and proactively—you’re present on the clinic floor, not just in an office.
• Balances compassion with accountability, holding high standards while supporting your team’s growth.
• Anticipates challenges and solves them early, using data, observation, and feedback.
• Communicates clearly and respectfully with staff, leadership, volunteers, and the public.
• Adapts quickly to changing needs, priorities, or operational demands.
• Represents Houston SPCA with confidence and care, always reinforcing responsible pet ownership and exceptional client service.

The Experience & Skills That Make You Successful Here

• Bachelor’s degree or equivalent experience.
• 5+ years of management experience in animal welfare, veterinary services, or a related field.
• Strong operational knowledge of clinic workflows, medical protocols, sanitation standards, and animal handling.
• Financial and analytical skills related to staffing, budgets, revenue, and reporting.
• Proven ability to train, mentor, and develop teams.
• Comfortable working flexible or unscheduled hours as needed.
• Ability to lift up to 50 lbs and safely handle animals with patience and care.
• Valid Texas Driver’s License.

Why You’ll Love Working at Houston SPCA

We take care of our people so they can take care of animals.

Benefits include:

• Medical, dental, and vision insurance
• Vacation and sick time off
• 403(b) retirement plan with employer contributions
• Employee Assistance Program (EAP)
• Employee discounts on veterinary and wellness services
• The chance to make a real, measurable impact in the lives of animals and the Houston community

If you’re a hands‑on leader who thrives in fast‑paced environments, believes in continuous improvement, and wants your work to truly matter—we’d love to meet you.