Part-Time Customer Service Technician: IDs & Registrations

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

No state benefits

Job summary

Virginia Department of Motor Vehicles (DMV) in Harrisonburg is seeking a part-time Customer Service Technician to support the Stafford CSC with a focus on customer service and DMV services. The role involves issuing IDs, processing applications, and administering vision, driver, and road tests, among other duties.

The position emphasizes service orientation, problem-solving, and the ability to learn; training will be provided.

Qualifications

• Customer service experience in a fast-paced environment.
• Excellent oral and written communication skills.
• Experience working on a team.
• Flexibility to work M-F and Saturday.
• Strong organizational, time management, problem-solving, and multitasking skills.

Responsibilities

• Communicating policies, procedures, and regulations.
• Issuing IDs.
• Processing applications.
• Administering vision, driver, and in-car road tests.
• Processing diverse vehicle registrations, titling, tax and fee collection, and other DMV-related services.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Multitasking

Job description

Virginia Department of Motor Vehicles (DMV) in Harrisonburg is seeking a part-time Customer Service Technician to support the Stafford CSC with a focus on customer service and DMV services. The role involves issuing IDs, processing applications, and administering vision, driver, and road tests, among other duties.

The position emphasizes service orientation, problem-solving, and the ability to learn; training will be provided.