Part-Time Customer Service & Sales Pro

Hertz-1; Independence (MO); On-site; USD 20,000 - 29,000; Part time

Job summary

Hertz Local Edition in Independence, MO is seeking a Part Time Customer Service and Sales Associate who will be the brand ambassador, delivering fast, friendly service and professionally selling Hertz products.

Wages are $18.00/hr. This role emphasizes upselling options such as waivers, fuel, and vehicle upgrades, meeting personal sales goals while supporting the team, and handling reservations and post-rental inquiries.

Qualifications

• 1–2 years of customer service and sales experience.
• Fluency in English; other languages welcome.
• Ability to work weekends, holidays, and overtime.
• Valid driver239s license with good standing.
• Comfort with outdoor work and standing for long periods.

Responsibilities

• Effectively communicate and offer ancillary products to enhance the travel experience.
• Sell core products and upsell options like waivers, fuel, and vehicle upgrades.
• Achieve personal sales goals while supporting team goals.
• Convert phone shops to reservations and rentals.
• Create a positive customer service experience by listening to needs.
• Maximize revenue by soliciting bookings after quotes and overcoming objections.
• Assist customers with post-rental inquiries about rental and billing.
• View each contact as a sales opportunity to secure reservations.

Skills

Strong communication

Sales experience

Customer service oriented

Fast-paced environment

Team collaboration

English fluency

Education

High school diploma or equivalent

Job description

Hertz Local Edition in Independence, MO is seeking a Part Time Customer Service and Sales Associate who will be the brand ambassador, delivering fast, friendly service and professionally selling Hertz products.

Wages are $18.00/hr. This role emphasizes upselling options such as waivers, fuel, and vehicle upgrades, meeting personal sales goals while supporting the team, and handling reservations and post-rental inquiries.