Part-Time Customer Service Representative III

City of Conroe; Conroe (TX); Sur place; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Employee assistance program

Free pool and recreation center access

Résumé du poste

The City of Conroe is seeking a Customer Service Representative III to deliver exceptional service to members and participants. You will assist with facilities, events, and program activities, including set-up, supervision, and takedown, while ensuring a safe environment and adherence to city policies.

This role requires experience supervising staff, delivering recreation programs, cash handling, and excellent communication.

Qualifications

• Minimum age of 18 years.
• High school diploma or equivalent.
• Minimum of one year in a leadership role.
• Experience supervising staff and delivering recreation services.
• Cash handling and strong communication skills.
• Ability to obtain relevant certifications.

Responsabilités

• Assist with facility, event and program activities including set-up, assignment of duties, supervision and takedown.
• Ensure a safe environment for participants and open/close of the facility.
• Follow City of Conroe policies and procedures.

Connaissances

Staff supervision

Recreation programs delivery

Cash handling

Excellent communication

Leadership experience

Formation

High school diploma or equivalent

Minimum age 18

Outils

Certifications obtainable

Description du poste

THIS POSITION IS ASSIGNED TO THE PARKS & RECREATION ADMINISTRATION OFFICE.

The Customer Service Representative III will provide excellent customer service to members and participants. Assist with facility, event and program activities including set-up, assignment of duties, supervision and take down. Ensure safe environment for participants. Responsible for open and close of facility. Follow all City of Conroe and Center policies and procedures.

QUALIFICATIONS

Knowledge, Skills and Abilities:

• Experienced in staff supervision
• Experience in delivery of recreation programs and/or services to the public
• Cash handling
• Excellent communication skills

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent
• Minimum of one year of experience in a leadership role

Special Requirements:

• Ability to obtain relevant certifications

PHYSICAL DEMANDS

The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking.

BENEFITS

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $14.19 hourly.

The City of Conroe is an Equal Opportunity Employer

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safety-sensitive positions remain subject to random drug and alcohol testing after hire.