Part-Time Customer Service Representative II (Kidzone)

City of Conroe; Conroe (TX); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Employee assistance program

Free pool membership

Job summary

The City of Conroe is hiring a Customer Service Representative II for the Conroe C.K. Ray Recreation Center - Kidzone. You will assist with facility supervision, childcare, events, and program activities while ensuring a safe environment for participants and adhering to city policies.

Qualifications include a high school diploma or equivalent, at least 18 years old, and experience in customer service. The position offers evening and weekend shifts with a starting wage of $10.69 per hour and

Qualifications

• Experience in customer service.
• Cash handling experience preferred.
• Good communication skills, ability to interact with the public.

Responsibilities

• Assist with facility supervision and program activities.
• Support events, sales of products, and membership check-ins.
• Set up and take down as needed and ensure safety and cleanliness.
• Follow City of Conroe policies and procedures.

Skills

Customer service

Cash handling

Communication skills

Recreation programs experience

Education

High school diploma or equivalent

Job description

This position will be assigned to the Conroe C.K. Ray Recreation Center - Kidzone. Hiring for the following shifts: Monday - 7:45am-12:30pm, Tuesday - 3:45pm-7:45pm, Thursday - 3:45pm-7:45pm.

JOB SUMMARY

The Customer Service Representative II provides excellent customer service to members and participants. Assists with facility, event and program activities by performing assigned duties (i.e. facility supervision, childcare, cursory cleanup of the facility as needed, sale of products, collecting membership cards, set up, take down, etc.) Ensures safe environment for participants. Follows all City of Conroe and Center policies and procedures.

QUALIFICATIONS

Knowledge, Skills and Abilities:

• Experience in customer service
• Cash handling
• Good communication skills
• Prefer experience in delivering recreation programs and/or services to the public

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent

Special Requirements:

• Ability to obtain relevant certifications

PHYSICAL DEMANDS

The work is medium and requires the ability to exert up to 40 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required: crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity and walking.

BENEFITS

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation center facilities for all employees. Starting salary for this position is $10.69 hourly.

The City of Conroe is an Equal Opportunity Employer

Must pass background check and pre-employment substance abuse screening as a condition of employment. A motor vehicle record check and job-related doctor's physical exam may also be required. Safty-sensitive positions remain subject to random drug and alcohol testing after hire.