Part-Time Customer Service Representative II

City of Conroe; Conroe (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Part-Time Customer Service Representative II, where you will play a vital role in enhancing the experience of community members at the Conroe Aquatic Center. This position involves providing top-notch customer service, assisting with various facility activities, and ensuring a safe environment for all participants. Ideal candidates will possess strong communication skills and experience in customer service. Enjoy the benefits of working in a supportive environment that values community engagement and personal growth.

Benefits

Employee assistance program

Free membership at pool and recreation centers

Qualifications

• Experience in customer service and cash handling is essential.
• Good communication skills are necessary for effective interaction.

Responsibilities

• Provide excellent customer service and assist with facility activities.
• Ensure a safe environment and follow all policies and procedures.

Skills

Customer service experience

Cash handling skills

Good communication skills

Experience in delivering recreation programs

Education

High school diploma or equivalent

Job description

Part-Time Customer Service Representative II

Be among the first 25 applicants 3 days ago

This position will be assigned to the Conroe Aquatic Center

JOB SUMMARY

The Customer Service Representative II provides excellent customer service to members and participants. Assists with facility, event, and program activities by performing duties such as facility supervision, childcare, facility cleanup, sale of products, collecting membership cards, setup, and takedown. Ensures a safe environment for participants and follows all City of Conroe and Center policies and procedures.

QUALIFICATIONS

Knowledge, Skills, and Abilities:

• Experience in customer service
• Cash handling skills
• Good communication skills
• Prefer experience in delivering recreation programs and/or services to the public

Education and Experience:

• Minimum age of 18 years old
• High school diploma or equivalent

Special Requirements:

• Possession of a valid class "C" Texas driver's license
• Ability to obtain relevant certifications

PHYSICAL DEMANDS

The work is medium intensity, requiring the ability to exert up to 40 pounds of force occasionally, 30 pounds frequently, and 10 pounds constantly. Additional physical abilities include crouching, fingering, grasping, handling, hearing, kneeling, lifting, reaching, repetitive motions, speaking, talking, visual acuity, and walking.

BENEFITS

The City of Conroe offers an employee assistance program and free membership at the City's pool and recreation centers. The starting salary is $10.09 hourly.

The City of Conroe is an Equal Opportunity Employer

Must pass background check and pre-employment drug screening. Additional checks such as motor vehicle record and physical exam may be required. Post-hire, positions are subject to random drug and alcohol testing.