Part-Time Customer Service Rep - Flexible Hours & Growth

The Juris Agency; Wright City (OK); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Flexible Schedule

Life Insurance

Hands on Training

Mon-Fri Schedule

Bonus Opportunities

Advancement Opportunities

Professional Work Environment

Active Community Involvement

Job summary

Shelter Insurance is seeking a Part-Time Customer Service Representative to provide outstanding client support and help keep the office running smoothly. This role emphasizes relationship building, organization, and service in a collaborative environment.

Hands-on training, bonus opportunities, and potential growth into full-time or sales positions are offered. The position includes a base salary starting at $20.00 per hour with bonus opportunities, and a flexible schedule (24-30 hours per

Qualifications

• Prior customer service experience.
• Friendly, professional, and welcoming phone demeanor.
• Strong communication and organizational skills.
• Ability to multitask and maintain accuracy.
• Basic computer proficiency and willingness to learn agency software.

Responsibilities

• Answer incoming calls and assist clients with professionalism and care.
• Schedule and confirm insurance policy review appointments.
• Conduct outbound calls regarding late payments and account follow-ups.
• Process customer payments and provide basic account assistance.
• Maintain accurate client records and update agency systems.
• Support client retention through outreach, thank-you notes, and birthday cards.

Education

Active Insurance License preferred

Job description

Shelter Insurance is seeking a Part-Time Customer Service Representative to provide outstanding client support and help keep the office running smoothly. This role emphasizes relationship building, organization, and service in a collaborative environment.

Hands-on training, bonus opportunities, and potential growth into full-time or sales positions are offered. The position includes a base salary starting at $20.00 per hour with bonus opportunities, and a flexible schedule (24-30 hours per