Part-Time Insurance Services Associate | Flexible Hours

Express Employment Professionals - Cincinnati East; Killeen (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Express Employment Professionals is hiring on behalf of an insurance agency in Killeen, TX, for a Part-Time Insurance Service Representative. Pay is $15.00-$20.00 per hour with a 20–30 hour weekly schedule and flexible hours.

The role emphasizes phone-based customer service, data entry, and office administration in a professional setting. Prior insurance experience is a plus but not required.

Qualifications

• Professional and friendly phone presence with strong communication.
• Experience delivering excellent customer service in an office setting.
• Ability to stay organized, handle inquiries, and manage data accurately.

Responsibilities

• Provide administrative support to the agency team.
• Answer incoming calls and direct clients appropriately.
• Assist with customer inquiries and policy servicing requests.
• Maintain and update client records in agency management systems.
• Process documents, applications, and policy changes.
• Support scheduling, follow-ups, and general office organization.
• Assist with marketing efforts such as outbound calls, emails, and client outreach.
• Deliver exceptional customer service and help create a positive client experience.

Skills

Phone etiquette

Customer service

Communication

Data entry

Organization

Multitasking

Tools

CRM software

Office suite

Job description

Express Employment Professionals is hiring on behalf of an insurance agency in Killeen, TX, for a Part-Time Insurance Service Representative. Pay is $15.00-$20.00 per hour with a 20–30 hour weekly schedule and flexible hours.

The role emphasizes phone-based customer service, data entry, and office administration in a professional setting. Prior insurance experience is a plus but not required.