Part-Time Customer Service Pro — Home Improvement

Lowe's; West Jefferson (NC); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in the United States. The role focuses on welcoming customers, helping them find products, and delivering high-quality service across various departments, with opportunities to load and stock merchandise as needed.

The position emphasizes customer interaction, problem solving, and flexibility to support different store areas while maintaining safety and efficiency in daily tasks.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to support great customer service.
• Prepare merchandise in your department per customer needs (e.g., painting, piping, wood cutting).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual

Computer literacy

Basic math

Stamina

Job description

Lowe’s is hiring a Customer Service Associate in the United States. The role focuses on welcoming customers, helping them find products, and delivering high-quality service across various departments, with opportunities to load and stock merchandise as needed.

The position emphasizes customer interaction, problem solving, and flexibility to support different store areas while maintaining safety and efficiency in daily tasks.