Part-Time Customer Service Pro - Home Improvement

Lowe's Companies, Inc.; Franklin (TN); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe's is seeking a Customer Service Associate in Franklin, TN to welcome customers, help them find products, and ensure their needs are met while shopping for home improvement projects.

You will spend time listening to customers, answering questions, and organizing merchandise, with responsibilities varying by department. This role offers part-time hours, growth opportunities, and access to discounts and training programs within a supportive team environment.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Basic arithmetic

Computer literacy

Retail technology familiarity

Tools

Smartphones and tablets

Jobbeschreibung

Lowe's is seeking a Customer Service Associate in Franklin, TN to welcome customers, help them find products, and ensure their needs are met while shopping for home improvement projects.

You will spend time listening to customers, answering questions, and organizing merchandise, with responsibilities varying by department. This role offers part-time hours, growth opportunities, and access to discounts and training programs within a supportive team environment.