Part-Time Customer Service Pro — Flexible Hours & Bonuses

SmartRecruiters, Inc.; Saint Denis (KY); On-site; USD 1,791,000 - 2,204,000; Part time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Incredible Bonus Structure

Job summary

MBR Management, a locally owned Franchise of Domino's, is seeking a friendly Customer Service Representative in Louisville, KY. You will handle calls, emails, and chats, provide product information, and process orders with a positive attitude.

Responsibilities include resolving inquiries, maintaining records, and collaborating with the team to ensure customer satisfaction. Prior customer service experience is preferred; high school diploma or equivalent required.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency with customer service software and basic computer skills.

Responsibilities

• Answer incoming customer calls, emails, and chat messages in a timely and professional manner.
• Provide accurate information about products and services.
• Process orders, refunds, and exchanges efficiently.
• Identify and elevate complex issues to appropriate departments.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction.
• Stay updated on company policies, products, and services.
• Participate in ongoing training and development programs.
• Contribute to a positive work environment by supporting team goals.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Attention to detail

Empathy

Team player

Education

High school diploma or equivalent

Tools

Customer service software

Job description

MBR Management, a locally owned Franchise of Domino's, is seeking a friendly Customer Service Representative in Louisville, KY. You will handle calls, emails, and chats, provide product information, and process orders with a positive attitude.

Responsibilities include resolving inquiries, maintaining records, and collaborating with the team to ensure customer satisfaction. Prior customer service experience is preferred; high school diploma or equivalent required.