Customer Experience Specialist – Flexible Hours

Domino's; Saint Denis (KY); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Incredible Bonus Structure

Job summary

Domino's is looking for a Customer Service Representative in Louisville, KY. The ideal candidate is friendly and empathetic, ready to provide exceptional service to customers.

Responsibilities include answering calls, processing orders, and maintaining records of customer interactions. A high school diploma and excellent communication skills are required. Benefits include flexible hours, competitive wages, and employee discounts.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in customer service software and basic computer skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous customer service experience preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Answer incoming customer calls, emails, and chat messages in a timely manner.
• Provide accurate information about products and services.
• Process orders, refunds, and exchanges efficiently.
• Identify and elevate complex issues to appropriate departments.
• Maintain detailed records of customer interactions.

Skills

Verbal and written communication skills

Problem-solving abilities

Customer service software proficiency

Multitasking

Patient and empathetic approach

Education

High school diploma or equivalent

Job description

Domino's is looking for a Customer Service Representative in Louisville, KY. The ideal candidate is friendly and empathetic, ready to provide exceptional service to customers.

Responsibilities include answering calls, processing orders, and maintaining records of customer interactions. A high school diploma and excellent communication skills are required. Benefits include flexible hours, competitive wages, and employee discounts.