Part-Time Customer Service & Operations Assistant

Watermelon Swim; Riverview (FL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Professional development

Fun work environment

Job summary

Watermelon Swim in Riverview, FL is seeking a part-time Customer Service Representative (Back of House) to support scheduling, account questions, purchases, and program information behind the scenes.

This role focuses on administrative tasks, phone and email communication, and accurate client records, not front desk client-facing work. You’ll join Team Melon for a positive, fast-paced environment and growth opportunities.

Qualifications

• Passionate, friendly, organized, and dependable individuals.
• Strong customer service and administrative experience.
• Excellent communication and a positive, solution-oriented attitude.
• Proficiency with multi-line phone systems and Microsoft Office (Outlook, Word).
• Must be at least 18 years old.

Responsibilities

• Provide top-notch customer service by assisting clients with scheduling, account questions, purchases, and program information.
• Support daily operations through administrative and behind-the-scenes coordination.
• Communicate with families professionally through phone and email.
• Collaborate with team members and management to ensure smooth, efficient operations.
• Help maintain accurate client records and support enrollment needs.

Skills

Customer Service

Administrative Experience

Communication

Multi-line Phone Systems

Microsoft Office

Tools

Microsoft Office

Outlook

Word

Job description

Watermelon Swim in Riverview, FL is seeking a part-time Customer Service Representative (Back of House) to support scheduling, account questions, purchases, and program information behind the scenes.

This role focuses on administrative tasks, phone and email communication, and accurate client records, not front desk client-facing work. You’ll join Team Melon for a positive, fast-paced environment and growth opportunities.