Part Time Customer Service at The UPS Store #1005 Lancaster, PA

kozmetickesluzby.vecnakraska.sk - Jobboard; Lancaster (Lancaster County); On-site; USD 20,664 - 27,552; Part time

Job summary

The UPS Store #1005 in Lancaster, PA is hiring a Part-Time Center Associate to join their energetic team. This role focuses on delivering world-class customer service while managing packages and operating various office equipment. Candidates must have retail sales experience, strong computer skills, and a high school diploma or GED. The position requires availability for 25 to 30 hours per week, including weekends.

If you are friendly, prompt, reliable, and eager to learn, this is the role for you!

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers, team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.

Skills

Retail sales experience

Strong computer skills

Verbal and written communication

Phone skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Part Time Customer Service job at The UPS Store #1005. Lancaster, PA.

Are you looking for a fun and energetic team to work with? We are looking for you to be our Part‑Time Center Associate! You will be a part of a team that delivers world‑class customer service to all of our retail customers by receiving and processing packages for courier shipments. This job also includes operating copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best‑value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk‑in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6‑day work week
• Available to work weekends