Part-Time Customer Service Associate I - Growth & Benefits

dollartree; Gordo (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Gordo, Alabama is seeking a part-time Customer Service Associate to assist customers, handle transactions, stock shelves, and maintain a clean, organized store environment. The role emphasizes excellent service, safety, and teamwork with leaders and colleagues.

The position requires physical stamina for lifting up to 50 lbs and standing for long periods, with preference for prior retail or service experience and strong communication skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks; stock replenishment per productivity standards.
• Foster a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, trash, and presentation.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Heavy lifting

Education

High school diploma or equivalent

Job description

Family Dollar in Gordo, Alabama is seeking a part-time Customer Service Associate to assist customers, handle transactions, stock shelves, and maintain a clean, organized store environment. The role emphasizes excellent service, safety, and teamwork with leaders and colleagues.

The position requires physical stamina for lifting up to 50 lbs and standing for long periods, with preference for prior retail or service experience and strong communication skills.