Part Time Customer Service Associate I

BayCoast Bank; Bristol (RI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Educational assistance

Tuition assistance

Defined Benefit Pension Plan

Employee banking perks

Career advancement opportunities

Job summary

BayCoast Bank in Bristol, Rhode Island is seeking a Part-Time Customer Service Associate to deliver friendly service, handle transactions, and support sales and relationship development.

Join a collaborative branch team; grow your skills in banking while balancing customer needs with accuracy and efficiency in a fast-paced environment. Evening and weekend availability may be required; bilingual skills in Portuguese or Spanish are a plus.

Qualifications

• Experience in customer service or cash handling.
• Strong communication skills, both verbal and written.
• Attention to detail and accuracy in processing transactions.
• Positive attitude, willingness to learn, and customer-focused mindset.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Deliver friendly, professional service as the face of the bank.
• Handle customer inquiries, resolve issues, and build relationships.
• Promote banking products and services and identify referral opportunities.
• Process transactions accurately and balance cash; assist with ATM, night deposit, and safe deposit functions.
• Participate in team initiatives and support other departments as needed.

Skills

Customer service

Cash handling

Communication

Attention to detail

Multitasking

Teamwork

Job description

Customer Service Associate (Part-Time)

Location: Bristol, Rhode Island

Start Your Career in Banking

Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we're looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team.

In this role, you'll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking.

What You'll Do

Customer Service & Engagement:

• Serve as the face of the bank, delivering friendly and professional service
• Handle customer inquiries and resolve issues efficiently
• Build relationships and identify customer needs

Sales & Relationship Development:

• Recommend banking products and services
• Identify referral opportunities
• Support branch service goals

Transactions & Operations:

• Process customer transactions accurately and efficiently
• Balance cash and maintain transaction accuracy
• Assist with ATM, night deposit, and safe deposit functions

Teamwork & Growth:

• Participate in team initiatives and training programs
• Support other departments as needed
• Contribute to a positive team environment

What You Bring

• Customer service or cash handling experience
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Positive attitude and willingness to learn
• Ability to handle multiple tasks in a fast-paced environment

Bilingual: Portuguese/Spanish a plus but not required

Why Join BayCoast Bank

We are committed to making a meaningful difference for our customers, employees, and community. Our core values:

• Take pride in what you do
• Believe your work matters
• Care about people
• Maintain a positive attitude

Employee Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Educational assistance
• Tuition assistance
• Defined Benefit Pension Plan
• Employee banking perks
• Career advancement opportunities

Work Environment & Requirements

• Ability to lift up to 50 lbs
• May require evenings and weekends
• Reliable transportation may be required