Part Time Customer Experience Support

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

medical benefit

dental benefit

vision benefit

401(k) retirement plan

life insurance

short-term and long-term disability

paid time off

paid maternity leave

paid holidays

Job summary

J.B. Hunt Transport, Inc. is seeking a Part Time Customer Experience Support in Lowell, Arkansas. This role provides clerical support to multiple teams under direct supervision, handling load bookings, order entries, and coordination of pickups and deliveries.

The position emphasizes accurate data entry, excellent customer service, and the ability to learn new systems quickly while maintaining high levels of organization. It is a part-time opportunity with weekend schedule options.

Qualifications

• High School Diploma/GED required.
• Less than 1 year of working experience.
• Strong communication and multitasking abilities.
• Detail-oriented with high accuracy.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery; trace and obtain load updates; assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative and clerical duties and compile data.

Skills

Communication

Multitasking

Prioritization

Learning agility

Keyboarding

Customer service

Attention to detail

Education

High school diploma/GED

GED/High school level

Job description

Job Title: Part Time Customer Experience Support

Department: Administration, Facilities & Secretarial

Country: United States of America

State/Province: Arkansas

City: Lowell

Full/Part Time: Part time

Job Summary

Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams

Key Responsibilities

• Book loads and enter orders tendered from customers
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads
• Monitor freight in transit and customer location requests for appointments
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

Schedule Options

Saturday through Sunday 6am to 4pm

Qualifications

Minimum Qualification:

High School Diploma/GED with less than 1 year of working experience

Preferred Qualifications:

• Ability to communicate effectively
• Ability to multitask
• Ability to prioritize
• Ability to quickly learn new systems
• Keyboarding and typing
• Ability to meet or exceed customer needs and expectations and provide excellent service
• Ability to process information with high levels of accuracy

This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education

GED (Required), High School (Required)

Work Experience

Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics

Job Opening ID

00646932

Part Time Customer Experience Support (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country.

There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

Why Us?

We are a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt Transport. Inc. or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

We welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our teams. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role with us could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities.