Customer Experience Support, Weekends

J.B. Hunt Transport, Inc.; Lowell (AR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term disability

Long-term disability

Paid time off

Maternity/Parental leave

Paid holidays

Job summary

J.B. Hunt Transport, Inc. in Lowell, AR is seeking an entry-level clerical assistant under direct supervision to support multiple teams with detailed data entry and administrative tasks.

You will book loads, schedule pickups, track freight, assist internal customers, and maintain records. The role requires a HS diploma or GED and strong keyboarding and communication skills. Weekend shift, full-time, with potential for bonus and benefits.

Qualifications

• High School Diploma or GED with less than 1 year of working experience.
• Ability to communicate effectively.
• Ability to multitask and prioritize.
• Ability to quickly learn new systems.
• Keyboarding and typing.
• Ability to meet or exceed customer needs and provide excellent service.
• Ability to process information with high levels of accuracy.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, clerical duties and maintain records and files.

Skills

Communication skills

Multitasking

Prioritization

Learning quickly

Keyboarding

Customer service

Attention to detail

Education

High School Diploma

GED

Job description

Job Summary:

Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams

Key Responsibilities:

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data.

Schedule:

Friday & Monday 7AM to 5PM ; Saturday & Sunday 7AM to 7PM

Qualifications:

• Minimum Qualification: High School Diploma/GED with less than 1 year of working experience
• Preferred Qualification: Ability to communicate effectively
• Ability to multitask
• Ability to prioritize
• Ability to quickly learn new systems
• Keyboarding and typing
• Ability to meet or exceed customer needs and expectations and provide excellent service
• Ability to process information with high levels of accuracy

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term disability coverage
• long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education:

GED (Required), High School (Required)

Work Experience:

Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics

Job Opening ID:

00630847 Customer Experience Support, Weekends (Open)

Company Statement:

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

Career Opportunities:

Fortune 500 experience. Career advancement. Nationwide relocation possibilities. Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level. J.B. Hunt is proud to serve individuals of all abilities.