Part-Time Customer Experience Supervisor – Mentor & Coach

VF Corp.; Manchester (NH); On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Incentive potential

Job summary

Vans in Manchester, NH is seeking a part-time Supervisor to support the store's leadership team and drive exceptional customer service. You will lead by example, coach and develop associates, and ensure store standards in merchandising, engagement, and operations.

This role requires strong communication, the ability to motivate diverse teams, and comfortable use of retail software. You will open/close procedures, manage floor coverage, stockroom tasks, and uphold safety policies while delivering

Qualifications

• Proven ability to drive results through store teams and exceed sales goals.
• Strong coaching, mentoring and team-building capabilities.
• Excellent verbal and written communication across levels.

Responsibilities

• Deliver high levels of personalized customer engagement.
• Support the store team in achieving sales goals and KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Supervise daily store operations including opening/closing and floor coverage.
• Assist in training and onboarding new team members; provide feedback.
• Maintain visual merchandising standards and stock replenishment.

Skills

Customer engagement

Coaching & mentoring

Communication skills

Retail operations

Team leadership

Tools

Retail software

Job description

Vans in Manchester, NH is seeking a part-time Supervisor to support the store's leadership team and drive exceptional customer service. You will lead by example, coach and develop associates, and ensure store standards in merchandising, engagement, and operations.

This role requires strong communication, the ability to motivate diverse teams, and comfortable use of retail software. You will open/close procedures, manage floor coverage, stockroom tasks, and uphold safety policies while delivering