Part-Time Customer Experience & Sales Specialist

The JOY FM; Jacksonville (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Hope's Closet in San Pablo is seeking a part-time Customer Experience Associate to help drive sales and deliver excellent customer service. You will support daily store operations, assist in opening/closing procedures, and help train staff to uphold merchandising standards.

The role involves handling POS transactions, assisting with donations, organizing inventory, and ensuring the sales floor remains tidy and ready for customers on a rotating schedule.

Qualifications

• 1-2 years of relevant work experience, including retail or warehouse experience
• High school diploma preferred

Responsibilities

• Drive sales by providing excellent customer service and maintain Hope's Closet's merchandising standards
• Operate Point of Sale (POS) systems and handle money
• Assist in daily operations of customer experience
• Assist in opening and closing procedures of the store
• Assist Assistant Manager with training and development of staff
• Assist in donation receiving and inventory sorting
• Maintain organization of inventory and supplies on sales floor, in stock room and cash wrap

Skills

Customer service

Sales

Education

High school diploma

Tools

POS systems

Job description

Hope's Closet in San Pablo is seeking a part-time Customer Experience Associate to help drive sales and deliver excellent customer service. You will support daily store operations, assist in opening/closing procedures, and help train staff to uphold merchandising standards.

The role involves handling POS transactions, assisting with donations, organizing inventory, and ensuring the sales floor remains tidy and ready for customers on a rotating schedule.