Part-Time Customer Experience Lead — Mission-Driven Retail

Hope’s Closet Thrift; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Hope’s Closet Thrift is seeking a Part-time Customer Experience Lead in Arlington to guide the customer experience team and drive daily sales and operations while upholding gospel-centered values. The role requires 2–3 years of relevant retail experience and offers opportunities to recruit, train, and mentor staff.

Flexibility for weekends and events is essential as the church community hosts large gatherings and outreach activities.

Qualifications

• Two to three years of relevant work experience in retail and customer service.
• Two to three years of management experience preferred.
• Completion of a high school diploma is required.

Responsibilities

• Lead the customer experience team to deliver excellent service.
• Assist in recruitment and training of staff.
• Drive daily sales operations and merchandising.
• Schedule flexibly for events and store needs.
• Maintain a gospel-centered, mission-focused environment.

Skills

Discipleship

Communication

Organizational skills

Vision casting

Adaptability

Customer service

Confidentiality

Education

High school diploma

Retail management experience

Customer service experience

Tools

Cash registers

Money handling

Job description

Hope’s Closet Thrift is seeking a Part-time Customer Experience Lead in Arlington to guide the customer experience team and drive daily sales and operations while upholding gospel-centered values. The role requires 2–3 years of relevant retail experience and offers opportunities to recruit, train, and mentor staff.

Flexibility for weekends and events is essential as the church community hosts large gatherings and outreach activities.