Part-Time Customer Experience Associate

Dollar Tree Stores INC; Methuen (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience. You’ll assist with questions, handle transactions, and help keep the store stocked and presentable.

The role requires a high school diploma (preferred), strong customer service, and good communication. You must be able to lift 30–50 lbs and stand for long periods. Part-time position in Methuen, MA with family-friendly benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma (preferred)

Job description

Dollar Tree Stores INC seeks a Customer Service Associate to deliver a great shopping experience. You’ll assist with questions, handle transactions, and help keep the store stocked and presentable.

The role requires a high school diploma (preferred), strong customer service, and good communication. You must be able to lift 30–50 lbs and stand for long periods. Part-time position in Methuen, MA with family-friendly benefits.