Part-Time Customer Experience Associate

Dollar Tree Stores INC; Lacey (WA); On-site; USD 2,066,000 - 2,480,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Lacey, WA is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, restock and maintain store cleanliness.

The role requires strong customer service, ability to lift 30–50 lbs, and good communication. Part-time schedule with opportunities to develop in a retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical tasks such as walking, standing, stooping, kneeling, climbing, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including restocking bathrooms, sweeping and mopping floors, and taking out trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Follow instructions

Lifting capability 30–50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Lacey, WA is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, restock and maintain store cleanliness.

The role requires strong customer service, ability to lift 30–50 lbs, and good communication. Part-time schedule with opportunities to develop in a retail environment.