Part-Time Customer-Driven Sales Associate with Flexible Schedule

Five Below; Covington (VA); On-site; USD 12,000 - 18,000; Part time

Job summary

Five Below seeks part-time Sales Associates to deliver outstanding customer service, keep merchandise organized, and ensure a fast, friendly checkout experience in a high-energy store environment.

You will greet customers, answer questions, promote events, and support store goals while maintaining stock and assisting customers on the sales floor. The role requires a flexible schedule, strong communication, and reliable teamwork.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

16+ age requirement

Flexible schedule

Tech readiness

Customer service

Communication skills

Problem solving

On-the-job learning

Tools

Cash register

Hand-held devices

Job description

Five Below seeks part-time Sales Associates to deliver outstanding customer service, keep merchandise organized, and ensure a fast, friendly checkout experience in a high-energy store environment.

You will greet customers, answer questions, promote events, and support store goals while maintaining stock and assisting customers on the sales floor. The role requires a flexible schedule, strong communication, and reliable teamwork.