Part Time Concierge Package Handler | Falls Church, VA

Planned Companies; Falls Church (VA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Job summary

Planned Companies’ Front Desk Associate/Concierge is based at a Falls Church property, delivering welcoming service to tenants, guests and vendors. This part-time role supports operations and guest services, ensuring a warm experience and personalized assistance.

Responsibilities include greeting visitors, coordinating reservations and events, managing mail and access control, and offering local recommendations. 3+ years in customer service required; job includes lifting up to 50 lbs.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Polite, friendly and able to multitask with good time-management.
• Basic computer skills and knowledge of local attractions.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet tenants, guests, and vendors and provide directions.
• Develop relationships to tailor experiences based on tenants' needs.
• Schedule reservations at restaurants, hotels and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals to local attractions and services.
• Document, secure and track mail, deliveries and vendor services.
• Answer phones, monitor lobby and manage keys/access cards.

Skills

Customer service

Communication skills

Multitasking

Time management

Lifting to 50 lbs

Tools

Basic computer skills

Job description

Planned Companies –Concierge Package Handler – Job Description

Location: Falls Church, VA

Schedule: Part Time Sunday & Monday 10am-6:30pm

Pay Rate: $19.75

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”