Part-time Concierge

Integratedcooling; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Mood Fabrics seeks a friendly, hospitality-driven Concierge to be the first contact in-store. This front-facing role creates a welcoming, organized environment while delivering exceptional customer service and memorable experiences.

The ideal candidate is polished, dependable, outgoing, and comfortable in a fast-paced retail setting, able to multitask and communicate with a wide range of people.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Ability to represent the Mood Fabrics brand in a positive and welcoming manner.
• Dependable, punctual, and team-oriented.
• Comfortable standing for extended periods of time.
• Ability to multitask and remain calm in a busy retail environment.
• Friendly, outgoing, and approachable personality.

Responsibilities

• Welcome shoppers, guests, vendors, and visitors in a warm, professional, and courteous manner
• Provide directions and assist with store layout and navigation questions
• Deliver excellent customer service while maintaining a welcoming atmosphere
• Check in large bags belonging to shoppers and provide claim tickets, and safely store bags in the designated area
• Help maintain store policies in a friendly and professional manner
• Monitor the entrance area and report any issues, concerns, or unusual activity to the appropriate team member
• Maintain a clean, organized, and professional front entrance environment
• Support store operations and perform additional duties as assigned

Skills

Verbal communication

Brand representation

Dependable

Stand for long periods

Multitasking

Friendly demeanor

Job description

Position Overview

Mood Fabrics is seeking a friendly, professional, hospitality-driven Concierge to be the first point of contact at our store.

This front-facing role is essential in creating a welcoming and organized environment while delivering exceptional customer service and memorable experiences.

The ideal candidate is polished, dependable, outgoing, and comfortable working in a fast-paced retail environment. They should be confident multitasking, communicating with a wide variety of people, and maintaining a professional demeanor during busy periods.

About Us

Mood Fabrics is the world’s premier destination for fashion fabrics, serving designers, students, and creatives alike with an unmatched selection and expertise. We take pride in our commitment to quality, creativity, and exceptional customer service—making Mood not just a store, but a true creative hub for fashion and sewing.

Responsibilities

• Welcome shoppers, guests, vendors, and visitors in a warm, professional, and courteous manner
• Provide directions and assist with store layout and navigation questions
• Deliver excellent customer service while maintaining a welcoming atmosphere
• Check in large bags belonging to shoppers and provide claim tickets, and safely store bags in the designated area
• Help maintain store policies in a friendly and professional manner
• Monitor the entrance area and report any issues, concerns, or unusual activity to the appropriate team member
• Maintain a clean, organized, and professional front entrance environment
• Support store operations and perform additional duties as assigned

Required Qualifications

• Excellent verbal communication and interpersonal skills
• Ability to represent the Mood Fabrics brand in a positive and welcoming manner
• Dependable, punctual, and team-oriented
• Comfortable standing for extended periods of time
• Ability to multitask and remain calm in a busy retail environment
• Friendly, outgoing, and approachable personality

If this sounds like you, we’re waiting to hear from you!