Part-Time Community Center Front Desk & Customer Support

City of Des Moines; Des Moines (WA); On-site; USD 24,000 - 27,000; Part time

Job summary

The City of Des Moines is seeking a part-time Office Attendant to welcome participants at the Activity Center and provide friendly customer service. The role supports registrations, collects fees, processes transactions, and assists with daily clerical tasks in the Recreation/Senior Activities Division.

Typical hours are Monday through Friday from 9:30 a.m. to 1:30 p.m., approximately 20 hours per week, with duties including answering calls, guiding participants, and assisting with events as

Qualifications

• High school diploma or GED and one year of customer service/office experience required.
• Recreation work experience preferred.
• Proficient in Word, Excel, Outlook and PowerPoint.

Responsibilities

• Greets customers, answers telephone, assists customers with requests, directs calls to appropriate personnel, and resolves grievances and complaints when needed.
• Provides information on department and program policies and procedures; refers inquiries as appropriate.
• Accepts and processes program participant registrations and collects fees.
• Processes bank deposits and prepares Revenue Transmittal Report as needed.
• Performs general clerical duties related to assigned area and facility.

Skills

Customer service

Cash handling

Multitasking

Written communication

Education

High school diploma or GED

Recreation work experience preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Recreation Class Registration software

Job description

The City of Des Moines is seeking a part-time Office Attendant to welcome participants at the Activity Center and provide friendly customer service. The role supports registrations, collects fees, processes transactions, and assists with daily clerical tasks in the Recreation/Senior Activities Division.

Typical hours are Monday through Friday from 9:30 a.m. to 1:30 p.m., approximately 20 hours per week, with duties including answering calls, guiding participants, and assisting with events as