Part-Time Client Services & Programs Coordinator

Senior Neighbors, Inc; Grand Rapids (MI); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

401k retirement plan

Paid time off

Training & development

Employee assistance program

Job summary

Senior Neighbors, Inc. is seeking a part-time Client Services Program Coordinator in Grand Rapids to provide administrative, operational, and project coordination support to a team of managers.

The role involves assisting with enrollment data entry, center coverage, and monthly transportation ticket processing, with a focus on accuracy and timely communication. Qualifications include a preferred Bachelor’s degree or equivalent experience and at least one year in a related role.

Qualifications

• Bachelor's degree preferred, or an equivalent combination of education, training, and related work experience.
• A minimum of one year of related experience is preferred.
• Strong written and verbal communication with attention to detail.
• Ability to work well with others in a community-focused environment.

Responsibilities

• Provide administrative and operational support to managers at Central Office and centers.
• Cover center coordinators and nutrition aides during absences and vacancies.
• Assist in enrollment data collection, verification, and entry for all programs.
• Support program planning, events, and monthly ticket processing for clients.
• Prepare month-end reports and contribute to quality improvements.

Skills

Communication

Detail-oriented

Customer service

Teamwork

Time management

Office software

Data entry

Education

Bachelor's degree preferred

Relevant work experience

Tools

Microsoft Office Suite

Zoom

Teams

DonorPerfect

SONIC

Job description

Senior Neighbors, Inc. is seeking a part-time Client Services Program Coordinator in Grand Rapids to provide administrative, operational, and project coordination support to a team of managers.

The role involves assisting with enrollment data entry, center coverage, and monthly transportation ticket processing, with a focus on accuracy and timely communication. Qualifications include a preferred Bachelor’s degree or equivalent experience and at least one year in a related role.