Part-Time Client Experience Specialist

Pcs-For-People; Cleveland (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health & vision insurance

Dental insurance

401(k) with match

Paid time off and holidays

Job summary

PCs for People is seeking a part-time Client Experience Representative to join the Mission Market team. You will greet clients, assist with product knowledge, process orders, and maintain an engaging market environment.

The role emphasizes exceptional service, problem-solving, and teamwork, with flexible hours to support customers and store operations in a fast-paced nonprofit retail setting.

Qualifications

• Experience in retail or client service preferred but not mandatory.
• Excellent communication and interpersonal skills with a client-focused approach.
• Proficiency with computers, POS systems, and retail software.
• Flexible schedule to support clients.
• Ability to de-escalate difficult situations with empathy.

Responsibilities

• Welcome clients and provide high-quality guidance in the market.
• Handle phone calls and emails with excellent service.
• Assist in inventory maintenance and product displays.
• Process orders and returns following company policies.
• Support events and coordination of pickups and deliveries.

Skills

Excellent communication

Interpersonal skills

Customer service oriented

Problem-solving

Attention to detail

Organizational skills

Adaptability

Tools

POS systems

CRM platforms

Retail software

Job description

PCs for People is seeking a part-time Client Experience Representative to join the Mission Market team. You will greet clients, assist with product knowledge, process orders, and maintain an engaging market environment.

The role emphasizes exceptional service, problem-solving, and teamwork, with flexible hours to support customers and store operations in a fast-paced nonprofit retail setting.