Part-Time Client Experience Banker

JP Morgan Chase; Reisterstown (MD); On-site; USD 22,000 - 30,000; Part time

Job summary

JP Morgan Chase in Reisterstown, MD is hiring an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals.

You will open accounts, assist with everyday banking, and guide customers to digital tools like Chase Mobile App and Chase.com, while working with a team to meet branch targets.

This part-time role requires a high school diploma and a passion for service; on-site customer interactions in a friendly, diverse environment.

Qualifications

• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to learn products, services, procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate and assist clients with day-to-day banking transactions via mobile app/website/ATMs.
• Build relationships by listening and asking questions with product knowledge.
• Perform branch operations and cash handling per policy.

Skills

Client service

Communication

Relationship building

Teamwork

Attention to detail

Learning agility

Education

High school diploma or GED

Job description

JP Morgan Chase in Reisterstown, MD is hiring an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals.

You will open accounts, assist with everyday banking, and guide customers to digital tools like Chase Mobile App and Chase.com, while working with a team to meet branch targets.

This part-time role requires a high school diploma and a passion for service; on-site customer interactions in a friendly, diverse environment.