Part-Time Associate Banker - Welcoming, Tech-Savvy Client Care

JP Morgan Chase; Westminster (MD); Presencial; USD 31.000 - 38.000; A tiempo parcial

Descripción de la vacante

JP Morgan Chase in Westminster, MD seeks an Associate Banker for a part-time schedule at the Westminster Shopping Center Branch. You will greet clients, open accounts, and deliver personalized service using Chase’s digital tools to help clients achieve their financial goals.

You will build trusted relationships, educate clients on products, and collaborate with branch teammates to ensure strong customer experiences.

Formación

• Ability to put clients first and exceed their expectations, delivering attentive and friendly service.
• Ability to build trusted relationships, demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients, communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsabilidades

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Conocimientos

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Tech literacy

Educación

High School Diploma

Descripción del empleo

JP Morgan Chase in Westminster, MD seeks an Associate Banker for a part-time schedule at the Westminster Shopping Center Branch. You will greet clients, open accounts, and deliver personalized service using Chase’s digital tools to help clients achieve their financial goals.

You will build trusted relationships, educate clients on products, and collaborate with branch teammates to ensure strong customer experiences.