Part Time Client Associate - Scottsdale, AZ

TravisMathew, LLC; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

TravisMathew in the United States is seeking an enthusiastic in-store Sales Associate to deliver exceptional service, hit sales goals, and create a welcoming shopping experience.

You will build relationships with clients, stay current on our performance lifestyle apparel, participate in store events and CRM activities, and support teamwork while maintaining store organization.

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Retail environment experience.
• Knowledge of apparel line and product features.

Responsibilities

• Achieve sales goals and deliver exceptional service on the floor.
• Connect with in-store clients and develop repeat client relationships.
• Maintain in-depth knowledge of apparel each season (fit, fabric, use).
• Participate in-store events, marketing initiatives and CRM activity.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, inviting environment for all guests.
• Support teamwork and store productivity.
• Maintain store cleanliness and organization.

Skills

POS systems

Microsoft Applications

Communication skills

Decision making

Flexibility

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space undefined

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

TravisMathew is an Equal Employment Opportunity