Full Time Supervisor - Mayfair

TravisMathew, LLC; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

TravisMathew is a premium apparel brand seeking a store leader to drive sales, client engagement, and store performance on the floor. You will connect with customers, retain repeat clients, and maintain knowledge of seasonal apparel to optimize fitting and usage.

You will contribute to visual merchandising, events, and CRM initiatives while mentoring part-time staff and collaborating across teams to deliver superior customer experiences.

Qualifications

• Proficient in Microsoft Applications and POS systems.
• Ability to mentor a team and work with cross-functional partners.
• Strong written and verbal communication skills.
• Willing to work non-traditional hours, including weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

Microsoft Apps

POS systems

Back office ops

Visual merchandising

Recruitment & training

Communication

Team leadership

Decision making

Flexible hours

Education

Bachelor’s Degree in Business or related field

1-3 years retail store management

2 years client services experience

Tools

POS systems

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

ROLES AND RESPONSIBILITIES

Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking Provide mentorship to part-time and seasonal client associates.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Experience with back office operations management, visual merchandising and recruitment / training Strong written and verbal communication skills Ability to manage and mentor a team Ability to work effectively and collaboratively with cross-functional teams and stakeholders Ability to make decisions independently, or elevate when applicable Ability to work non-traditional hours; weekends, evenings and holidays.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Business or related field preferred 1-3 years’ experience in retail store management 2 years’ experience in a client services related capacity.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

TravisMathew is an Equal Employment Opportunity