Part Time Client Associate - Tysons Corner VA

TravisMathew, LLC; Tysons (VA); On-site; USD 25,072 - 27,552; Full time

Job summary

TravisMathew is a premium apparel brand that invites you to join our team on the floor to deliver exceptional service and meet sales goals. You will connect with in-store clients and nurture repeat business while maintaining deep knowledge of our seasonal apparel, including fit and fabric.

The role requires participation in-store events, CRM activities, and adherence to company policies. A positive, team-oriented environment is encouraged, with flexibility to work evenings, weekends, and

Qualifications

• Minimum 1 year of experience in client services.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and POS systems.

Responsibilities

• Provide approachable and efficient sales and service on the floor to meet sales goals.
• Connect with in-store clients to build repeat customers and drive sales.
• Maintain knowledge of apparel each season, including fit and fabric.
• Support in-store events, marketing initiatives, and CRM activities.

Skills

Microsoft Applications

POS systems

Communication skills

Independent decision making

Flexible hours

Education

High school diploma or equivalent

Tools

POS hardware

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalation when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

18.20 - 19.10 - 20.00 USD Hourly

TravisMathew is an Equal Employment Opportunity