Part Time Client Associate - Fashion Island CA

TravisMathew Company; Newport Beach (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

TravisMathew in Newport Beach, CA is seeking a Part Time Client Associate to deliver top-tier service on the floor, support sales goals, and foster a welcoming atmosphere for guests.

You will connect with clients, learn seasonal apparel details, participate in events and CRM activities, and collaborate with the team to keep the store organized and productive.

Qualifications

• Minimum 1 year of experience in a client services role.
• Proficient with Microsoft Office and related apps.
• Experience with POS systems.
• Excellent written and verbal communication.
• Ability to work weekends, evenings and holidays.

Responsibilities

• Provide on-floor sales and service to meet or exceed sales goals.
• Engage with clients and build repeat business.
• Maintain knowledge of apparel and fits.
• Participate in events and CRM activities.
• Uphold company standards and store policies.
• Foster a friendly, collaborative environment and maintain store cleanliness.

Skills

Microsoft Applications

POS systems

Communication skills

Customer service

Tools

POS systems

Job description

## Part Time Client Associate - Fashion Island CAApplylocations: JP TM - Retail - Fashion Island - Newport Beach, CAtime type: Part timeposted on: Posted Yesterdayjob requisition id: JR2023-16324TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Adhere to client service standards and company policies and procedures* Foster a friendly, open and inviting environment for all in-store guests* Foster a work environment focused on teamwork and productivity* Maintain store cleanliness and organization, including front of house and stock space**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)*** Proficient in Microsoft Applications* Proficient in point-of-sale (POS) systems* Strong written and verbal communication skills* Ability to make decisions independently, or escalate when applicable* Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE*** Minimum 1-year experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*** Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hours16.80 - 17.65 - 18.50 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity