Part Time Client Associate - Broadway Plaza

TravisMathew Company; Walnut Creek (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

TravisMathew is hiring a Part Time Client Associate for Broadway Plaza in Walnut Creek. The role focuses on delivering exceptional in-store service, driving sales, and building a loyal client following.

You will maintain product knowledge, participate in events, and support CRM initiatives to reward repeat business. The position requires at least 1 year of client services experience, strong POS and Microsoft Office skills, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Maintain in-store sales and service experience to achieve sales goals.
• Connect with in-store clients and develop repeat clients to drive sales.
• Maintain knowledge of apparel, fit, fabric and line uses.
• Participate in-store events, CRM activity, and marketing initiatives.
• Adhere to client service standards and store policies.
• Foster a friendly, inviting environment and teamwork.
• Keep front of house and stock area clean and organized.

Skills

Customer service

POS systems

MS Office

Tools

POS software

Job description

## Part Time Client Associate - Broadway PlazaApplylocations: JP TM - Retail - Broadway Plaza - Walnut Creek, CAtime type: Part timeposted on: Posted Yesterdayjob requisition id: JR2023-16287TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Adhere to client service standards and company policies and procedures* Foster a friendly, open and inviting environment for all in-store guests* Foster a work environment focused on teamwork and productivity* Maintain store cleanliness and organization, including front of house and stock space**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)*** Proficient in Microsoft Applications* Proficient in point-of-sale (POS) systems* Strong written and verbal communication skills* Ability to make decisions independently, or escalate when applicable* Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE*** Minimum 1-year experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)*** Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hours16.80 - 17.65 - 18.50 USD HourlyIf your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity