Part-Time Clerical Assistant: Records & Tenant Support

Chattanooga-Housing-Authority; Chattanooga (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Chattanooga Housing Authority is seeking a part-time Clerical Assistant to support the Housing Choice Voucher Program (HCVP) with essential clerical tasks such as filing, scanning, copying, and correspondence.

The role emphasizes reliable attendance, professionalism, and strong customer service—responding to phone calls, emails, and mail while maintaining confidentiality and supporting landlords, tenants, and applicants.

Qualifications

• Ability to communicate with people from diverse backgrounds.
• Operate common office equipment and basic computer software.
• Basic knowledge of HCVP rules and regulations.

Responsibilities

• Files pertinent paperwork in tenants’, participants’, and applicants’ files.
• Prepares and labels inactive files for long-term storage and transports to Records Storage Facility.
• Makes photocopies, scans and faxes documents as required.
• Assists with mailing correspondence to landlords, tenants, participants, and applicants.
• Attends and/or participates in various meetings.
• Upholds CHA core values in daily work.
• Keeps abreast of HUD, federal, state, and local rules impacting assigned programs and makes recommendations to the Executive Director.
• Maintains effective working relationships with CHA Board, employees, residents, participants, landlords, contractors, and officials.
• Attends and/or participates in CHA meetings as required.
• Reports to assigned work location(s) per schedule.
• Provides reliable service and responds to inquiries promptly.
• Handles confidential matters with discretion.
• Performs other duties as directed.

Skills

Communication skills

Office equipment

HCVP knowledge

Bilingual (English/Spanish)

Education

High school diploma/GED

Job description

The Chattanooga Housing Authority is seeking a part-time Clerical Assistant to support the Housing Choice Voucher Program (HCVP) with essential clerical tasks such as filing, scanning, copying, and correspondence.

The role emphasizes reliable attendance, professionalism, and strong customer service—responding to phone calls, emails, and mail while maintaining confidentiality and supporting landlords, tenants, and applicants.