Part-Time Circulation Clerk – Public Library

northbrooklib; Northbrook (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Benefits include paid personal and sck

Job summary

Northbrook Public Library in Northbrook is seeking a Circulation Clerk for a part-time role (16 hours/week). You will work in the Circulation Department, handling desk operations and ensuring efficient processing of library materials with a focus on friendly, patient service.

The position emphasizes attention to detail, strong communication, and commitment to the library's Service Standards and Equity, Diversity, and Inclusion.

Qualifications

• Demonstrate the ability to provide exceptional customer service and experience in handling customer inquiries and complaints in a courteous manner.
• Proficient in conveying, receiving, responding, and expressing written and verbal information effectively.
• Ability to analyze and evaluate information to assess issues and make decisions within the scope of the position.
• Familiarity with office productivity tools like Google Suites/Microsoft Office. Preferred integrated library system (ILS) experience with Polaris LEAP.

Responsibilities

• Manage the public service desk.
• Assist patrons with various inquiries.
• Perform essential circulation functions.
• Uphold the library's Service Standards and values of Equity, Diversity, and Inclusion.

Skills

Customer service

Communication

Analytical thinking

Attention to detail

Tools

Google Suites

Microsoft Office

Polaris LEAP

Job description

Northbrook Public Library in Northbrook is seeking a Circulation Clerk for a part-time role (16 hours/week). You will work in the Circulation Department, handling desk operations and ensuring efficient processing of library materials with a focus on friendly, patient service.

The position emphasizes attention to detail, strong communication, and commitment to the library's Service Standards and Equity, Diversity, and Inclusion.