Part-Time Library Circulation Clerk – Customer Service

northbrooklib; Northbrook (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Sick time

Commuter benefits

IRA/457 plan

Job summary

Northbrook Public Library in Northbrook, IL seeks a Circulation Clerk for a part-time role (14 hours/week). You will be at the public service desk, assist patrons, and handle circulation tasks with a focus on friendly, efficient service.

Under supervision of the Circulation Manager, you will uphold service standards and equity, diversity, and inclusion. Candidates should be detail-oriented, communicative, and enjoy a collaborative library setting.

Qualifications

• Demonstrated ability to provide exceptional customer service and handle inquiries courteously.
• Ability to convey, receive, respond to, and express information effectively, verbally and in writing.
• Ability to analyze information, assess issues, and make decisions within the role's scope.
• Familiarity with office productivity tools; Polaris LEAP experience preferred.

Responsibilities

• Manage the public service desk and assist patrons with inquiries.
• Perform essential circulation functions and ensure accurate handling of library materials.
• Uphold library Service Standards and promote Equity, Diversity, and Inclusion.

Skills

Customer service

Communication

Decision making

Office tools

Polaris LEAP

Tools

Polaris LEAP

Google Workspace

Job description

Northbrook Public Library in Northbrook, IL seeks a Circulation Clerk for a part-time role (14 hours/week). You will be at the public service desk, assist patrons, and handle circulation tasks with a focus on friendly, efficient service.

Under supervision of the Circulation Manager, you will uphold service standards and equity, diversity, and inclusion. Candidates should be detail-oriented, communicative, and enjoy a collaborative library setting.