Part-time Circulation Associate

Southwestern Law School; Los Angeles, Northern (CA, KY); Hybrid; USD 27,000 - 39,000; Part time

Job summary

Southwestern Law School is seeking a part-time Circulation Associate to support Law Library patrons at the circulation desk and provide frontline customer service.

The role involves opening/closing the Law Library, assisting with checking materials in/out, shelving, and supervising student workers. Strong interpersonal skills and teamwork are essential for success in this on-campus position in Los Angeles.

Qualifications

• Bachelor’s degree with one year of experience at a circulation desk or in a customer service role.
• Excellent interpersonal skills.
• Strong organizational and planning abilities.
• Ability to work well in a team and independently.
• Good judgment.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Operate the daily circulation desk operations.
• Open and close the Law Library as needed.
• Check materials in/out and shelve library items.
• Assist patrons in locating materials.
• Supervise and train student workers.
• Update and file loose-leaf reserve materials.
• Process alumni, bar study, and guest cards.
• Maintain customer service standards.

Skills

Interpersonal skills

Organizational planning

Teamwork & independence

Good judgment

MS Word

Excel

Outlook

Education

Bachelor's degree

Tools

MS Word

Excel

Outlook

Job description

The Circulation Associate is responsible for assisting Law Library patrons at the circulation desk, which is the first and primary point of contact for most Law Library patrons. As a member of the Circulation Services team, the Circulation Associate perform clerical duties, such as answering phone calls, assists with the supervision of student workers, and provides customer service to Law Library patrons.

This is a part-time and on-campus position. It requires an 8 hour shift on Saturdays and flexibility nights and weekends, as the Circulation Associate may at times be required to open the Law Library or close the Law Library. The Circulation Associate will report to the Head of Circulation Services.

Primary Responsibilities:

• Performs the daily operation of the Law Library circulation desk
• Opens and closes the Law Library as needed
• Performs functions related to the circulation of library materials such as checking materials in and out to patrons and shelving materials
• Assists Law Library patrons with locating library materials
• Assists with the supervision and training of the Law Library’s student workers
• Updates and filing loose-leaf reserve materials
• Processes alumni cards, bar studier card, and other guest related card forms
• Bachelor’s degree with one year experience working at a circulation desk in a library or other customer service oriented position
• Excellent interpersonal skills
• Strong organizational and planning abilities
• Ability to work well as a member of a team and independently,
• Good judgment
• Proficient in computer programs (MS Word, Excel, Outlook)

Physical Demands

• Must possess ability to stand, squat, stoop, stretch, lift, carry, shelve and retrieve books and materials (generally not exceeding 50 lbs.) from shelves and storage locations. Must be able to push a book truck weighing up to 75 lbs.
• Must possess the ability to read routine documents and a computer screen.
• Must possess the ability to communicate effectively with the public both in person, in writing, and over the telephone.

Salary: $24.00/hour