Part-Time Circulation Assistant

Utica University; City of Utica (NY); On-site; USD 33,000 - 43,000; Full time

Job summary

Utica University is seeking a Circulation Assistant to support Access Services in the library. You will check out and return materials, assist students, faculty and staff, and supervise student workers.

You will help with reserves, interlibrary loans, and daily library operations while maintaining confidentiality and community standards. The role requires a 2-year degree and strong communication skills, with the ability to work independently and as part of a team in a fast-paced academic

Qualifications

• Two-year degree required.
• Supervisory experience desirable.
• Ability to use library software and interlibrary loan systems.
• Strong communication and confidentiality skills.

Responsibilities

• Check out and discharge library materials and maintain records.
• Provide customer service and basic reference assistance when needed.
• Supervise student assistants during shifts.
• Open and close the library and ensure security.
• Monitor emails and route inquiries to the Reference Librarian as needed.
• Assist with shelving, reserves processing, and interlibrary loan tasks.

Skills

Adaptability

Communication

Confidentiality

Attention to detail

Teamwork

Training supervisees

Education

Two-year degree

Tools

Library software

Interlibrary loan systems

Job description

About Utica University:

Located in the heart of Central New York, Utica University is acomprehensive, independent, private institution founded in 1946 asUtica College. We offer many of the advantages of a largeuniversity, such as undergraduate and graduate degree options,excellent academic programs, and outstanding faculty, but with anintimacy and a high degree of personal attention more closelyassociated with smaller private institutions. We empower learners to achieve their career and life goals throughpersonally enriching experiences and outstanding educationalpathways. At Utica University, we are committed to creating a working andlearning environment where all people feel supported. Following our institutional values, we work to support diverseperspectives, backgrounds, and experiences in an equitable,respectful, and inclusive environment, while promoting freedom ofexpression and encouraging civil discourse.

Job Description:

Position Summary:

In this dynamic role, the incumbent will play a vital part inensuring the smooth operation of our library by assisting students,faculty, and staff with their Access Services and Library needs.Will be responsible for checking out and returning librarymaterials, maintaining accurate records, and providing excellentcustomer service. Supervises student and graduate assistants duringshifts, coordinating with the primary student supervisors. Mayassist in processing reserves and interlibrary loans. In charge ofthe library when a librarian is not on duty. Responsible foropening and closing the library. May cross-train in other areaswhile still performing the duties of circulation assistant.Monitors and responds to emails in several accounts. Works closelywith the Reference Librarian: Coordinator of Access Services andthe entire Access Services team to ensure excellent public service,achieve department goals, and advance the library as a space forstudying and learning.

Responsibilities:

• Charges and discharges library materials for patrons, includingbooks from the main collection, course reserves, and librarylaptops. Provides directional information and refers library usersto appropriate reference areas.
• Provides primary point of contact for phone calls to the mainlibrary line. Monitors library email accounts.
• Assists patrons in finding books or journals and provides basicreference assistance when no librarian is on duty.
• Interprets and enforces library policy when a librarian is noton duty, and is responsible for maintaining an atmosphere conduciveto studying and research.
• Supervises student assistants working in their duties.
• Assists in shelving, shelf-reading, shifting, and cleaning ofcollections. Conducts searches for missing materials, identifiesmaterials in need of replacement or repair and forwards to theCoordinator of Circulation Services.
• Assists with interlibrary loan and reserve processing asneeded.
• Contributes to evaluation of departmental policies andprocedures, and creates documentation and records as required.
• Follows procedures for opening and closing the library atestablished hours. Makes sure the building is secure atclosing.
• Reports maintenance issues and relays pertinent information tolibrary staff.
• Maintains patron records and their confidentiality.
• Performs other duties as assigned and/or assists with specialprojects as are required by circumstance.
• Works with supervisor to develop specific goals that supportUtica University's operational plans. This is done at leastannually through the annual performance evaluation process, howeverreview of goals will occur throughout the year.
• Responsible for working with supervisor and other team membersto achieve successful results on all established individual anddepartmental goals and key performance indicators.

Requirements:

Education and Experience:

• 2 yr. degree required.
• Supervisory experience desirable.

Skills/Abilities:

• Adaptability with new and emerging technologies; must be ableto work with desktop applications and the internet and demonstratethe ability to learn new systems timely and efficiently.
• Ability to deal courteously and effectively with a wide variety of constituents.
• Excellent communication skills.
• Ability to work accurately with attention to detail.
• Ability to maintain confidentiality.
• Ability to adapt to changes in workflow and procedures.
• Ability to work well independently and in a teamenvironment.
• Ability to organize time and work assignments effectively.
• Ability to train and supervise work-study students.
• Knowledge of library principles, practices, and terminology isdesirable.

Supervisory Responsibility:

• Supervises the work of library student assistants.

Additional Information:

Visa sponsorship is not available for this position

EEO Statement

Utica University is committed to equal opportunity and creating awelcoming work environment for all employees. All qualifiedapplicants will receive consideration for employment without regardto veteran status, disability, citizenship status, domesticviolence victim status, or protected status under applicable local,state, or federal law.

Commitment to Supporting and Hiring Veterans

Utica University is a comprehensive, independent, privateinstitution founded in 1946 to offer options for higher educationstudy to veterans returning from the Second World War. More thanseventy years since veterans returned from WWII, this tradition ofserving veterans is still held in high regard here at UticaUniversity, and we are proud to welcome veterans as students and asvalued members of our faculty and professional staff.