Part-Time Center Associate: Customer Service Pro

UP; Tucson (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

The UPS Store in Tucson seeks a Part-Time Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, faxes, binding and laminating equipment, and point-of-sale devices. You will advise customers on products and best-value options with confidence.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a quick learner who will learn all aspects of the business while working

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and communication abilities.
• Friendly, professional appearance with a customer-service focus.
• Fast learner capable of quickly mastering all aspects of the business.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learns product and service offerings, alt. solutions, and industry trends.
• Operates equipment, software, and devices in an expert fashion and teaches others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Microsoft Office

Adobe Suites

Phone Skills

Communication

Customer Service

POS devices

Education

High school diploma or GED

Tools

Copiers

Fax machines

Binding equipment

Laminating machines

Point-of-sale devices

Job description

The UPS Store in Tucson seeks a Part-Time Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, faxes, binding and laminating equipment, and point-of-sale devices. You will advise customers on products and best-value options with confidence.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a quick learner who will learn all aspects of the business while working