Part-Time Center Associate

The UPS Store #7362; Tinley Park (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading provider in retail shipping seeks a Part-Time Center Associate to deliver exceptional customer service and manage shipping needs effectively. Ideal candidates will have a high school diploma or GED and prior retail experience. This role involves operating office equipment and requires strong communication and computer skills, contributing to a positive customer experience in a fast-paced environment.

Benefits

UPS Web-based and in-center training provided

UPS Uniform shirts provided

Competitive salary

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Prompt, reliable, and responsible.

Responsibilities

• Delivers outstanding customer service to walk-in customers.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Operates all equipment, software, and devices in an expert fashion.

Skills

Customer Service

Computer Skills

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 7-day work week

BENEFITS

• UPS Web-based and in-center training provided
• UPS Uniform shirts provided
• Competitive salary