Sales Associate, Part-Time - Oakbrook Center

Warby Parker; Oak Brook (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Warby Parker is looking for a Sales Advisor to provide exceptional service and support to customers in a retail environment. This part-time role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced setting. Join a company dedicated to making vision care accessible and delightful!

Qualifications

• Enthusiastic about fast-paced, high-growth environments.
• Experience in service-oriented settings is essential.
• Interest in fashion and technology is beneficial.

Responsibilities

• Provide outstanding customer service and style advice.
• Communicate brand values effectively on the sales floor.
• Innovate retail and shopping experiences for customers.

Skills

Customer-facing experience

Problem-solving

Communication

Detail-oriented

Team player

Organized

Entrepreneurial spirit

Job description

Oak Brook, IL

Job Status: Part-Time

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to our customers. (Similar roles are called Sales Associate at other brands.) Advisors directly impact our success through customer interactions, process improvements, and special projects, supporting our retail locations across the country and Canada. Join us to showcase Warby Parker’s values and make glasses shopping a memorable experience!

Responsibilities:

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Provide outstanding customer service
• Demonstrate extensive product knowledge and offer style advice
• Innovate retail and shopping experiences
• Anticipate and assist team and customer needs
• Promote an inclusive culture through respectful interactions

Qualifications:

• Enthusiastic about working in a fast-paced, high-growth environment
• Customer-facing experience in service-oriented settings
• Proactive problem-solver with adaptability
• Positive team player and leader by example
• Effective communicator with diverse audiences
• Organized, attentive, and detail-oriented
• Self-starter with entrepreneurial spirit
• Interest in fashion and technology
• Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Warby Parker offers a competitive hourly rate of $16 and eligibility for bonuses. Pay rates may change. Details will be discussed during the application process.

Pay Range: $16 USD/hour

If you are a California resident, please review our privacy disclosures in Section 8 of our Privacy Policy regarding data collection and your rights under the California Privacy Rights Act (CPRA).

About Us:

Founded in 2010, Warby Parker aims to inspire and impact with vision, purpose, and style. We reimagine the industry by scaling sustainably and doing good without premium prices. Our products and services, including glasses, contacts, eye exams, and vision tests, are designed to make vision care accessible and delightful, whether online, in stores, or at home. For every purchase, we donate a pair through our Buy a Pair, Give a Pair program.

Apply for this job

* indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City)

Resume/CV *

Enter manually or upload file (pdf, doc, docx, txt, rtf)

Preferred Name

Pronoun *

Are you over 18? *

Are you authorized to work in the US? *

Have you worked at Warby Parker before? *

Seeking Full-Time or Part-Time? *

Availability for full-time requires 6+ days/week, including two full weekend shifts. Part-time requires at least 20 hours/week, including two weekend shifts.

Which days are you available? *

Monday, Tuesday, Thursday, Friday, Saturday, Sunday

Specify times available to work *

Describe an online or in-store experience with Warby Parker that stood out *

What does exceptional customer service mean to you? *

How would you assist a customer who can't describe what they want? *

How would you handle a customer requesting to skip the line? *

What’s your approach when greeting an unacknowledged customer entering the store? *

Rate the interaction of finding a rush wedding gift with expedited shipping and a surprise gift *

Rate helping a customer find a funky pair of glasses after choosing a classic style *

Compensation Expectations *

Other locations interested in working at?